Find out what you need to ask frequently below. With a clear answer, you will have no hesitation to collaborate with us as your partner.
KopaSpace is a service that connects people who have unused space in their homes to people who need storage space. Users who need storage can locate nearby Space Owners and book a space using the app.
KopaSpace will be available in all areas which have registered Space owners.
Registration will be available in our app for renters and on our website for Space owners.
To view transactions for KopaSpace owners and renters, KopaSpace offers platforms on the website and app respectfully to check complete and ongoing transactions.
Yes, cancelling a reservation is permitted only through the app. A full refund will be given only if cancellation occurs at least 3 days before the enduring the rental period, make sure
During registration, you will provide us with your payment information on our secure portal. Your credit card account will then be billed automatically every month from the commencement of your rent until the end of the agreement.
The cost of renting in KopaSpace depends on the prices set by our team. The rates are very competitive against traditional self-storage options.
Listings should only be used for storage only. Living in storage spaces is prohibited. Communicate with the storage owner to find out more specific rules he/she may have for their space.
Renters should ensure their storage items will not put the owner in danger of any kind. Restricted items include, but are not limited to, drugs, firearms, living or dead animals, flammable materials, toxic chemicals, and perishable foodstuff. Owners may also have additional restricted items in their rules, it is your responsibility to check and confirm their specific rules before booking.
Primarily, appointments will be controlled by the owner. Every owner may have different appointment times, it is your responsibility to check and confirm the owner’s appointment times before booking.
You will be billed per month starting from the beginning of the reservation until the end of the agreement.
Owners can earn money by listing their free space on our website, and then accepting to rent it for a set period of time. Our secure third-party payment system will deposit payments to your account every month.
To be a certified owner, register at the website and follow the instructions. Government issued I.D will be required.
As of now, KopaSpace will set the storage rates in order to keep prices competitive against traditional self-storage companies.
Yes, as an owner, you are able to reject or approve pending reservations. If a reservation is not approved within 48 hours, it will be automatically cancelled.
KopaSpace may choose to evict the renter in cases of default.
KopaSpace charges a service fee which is added to the listing price of each transaction. The service fee ensures our platform is secure and functions efficiently.
All Space owners must have a government issued photo ID to help verify identities and backgrounds.